Privacy Policy
A Legal Disclaimer
Hello Collective Media House Ltd.
Last updated: January 2026
At Hello Collective Media House Ltd. (“Hello Collective,” “we,” “our,” or “us”), we value transparency and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit an inquiry or application, or work with us.
By using our website or services, you agree to the practices described below.
1. Who We Are
Hello Collective Media House Ltd. is a creative studio providing strategic photography, visual systems, and creative direction for founders and scaling brands.
This Privacy Policy applies to:
Visitors to our website
People who submit inquiry or application forms
Clients, collaborators, and partners
2. Information We Collect
Information You Provide Directly
When you contact us, apply to work with us, or become a client, we may collect:
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Your name and email address
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Business name and website
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Social media handles
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Information you share through inquiry or application forms
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Project-related details needed to deliver our services
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Information Collected Automatically
When you browse our website, we may collect:
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IP address
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Browser type and device information
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Pages visited and time spent on the site
This information helps us understand how people use our site and improve the experience.
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Payment Information
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Payments are processed through secure third-party providers. We do not store or have access to your full payment details.
3. How We Use Your Information
We use your information to:
Respond to inquiries and applications
Provide and manage our services
Communicate with you about projects, updates, or next steps
Improve our website, offers, and user experience
Meet legal, accounting, and operational requirements
We only collect information that is genuinely necessary to do our work well.
4. Legal Basis for Processing
Depending on the situation, we process your information based on:
Your consent
The need to fulfill a contract or request
Legal or regulatory obligations
Our legitimate business interests, such as improving our services
5. Cookies & Analytics
Our website uses cookies and similar technologies to understand site traffic and usage. These may include analytics tools such as Google Analytics.
You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Please note that some site features may not function properly without cookies.
6. Sharing Your Information
We respect your trust.
We do not sell your personal information.
We may share information with trusted third-party service providers (such as website hosting, email, scheduling, or payment platforms) strictly for business operations.
All third parties are required to handle your information securely and responsibly.
7. Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Maintain business records
Meet legal and accounting obligations
When information is no longer required, it is securely deleted or anonymized.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information, including the use of secure platforms and tools.
While we do our best to protect your data, no system is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections or updates
Request deletion of your information
Withdraw consent at any time
Object to certain types of processing
To exercise any of these rights, contact us using the details below.
10. International Data Transfers
Hello Collective works with clients and service providers internationally. Your information may be processed outside your country of residence. When this happens, we take steps to ensure your information is protected in line with applicable laws.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites and encourage you to review their privacy policies separately.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can contact us at: